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FAQ'S:

Do you take custom orders?

I am not currently taking custom orders.

Do you offer wholesale or bulk discounts?

My prices are not flexible. However, I do offer consignment when I supply my products to stores.

How can I get in touch with you if I am a shop or gallery owner interested in selling your work?

Please fill out the contact form, and I will get back to you within 24hrs.

How can I purchase your pottery, prints, and paintings?

I do online sales that will be announced on my home page and all social networks in advance.

I also will be hosting pop-up shows(stay tuned for details). A handful of my paintings are repped by Gallery 360 in Minneapolis, MN(*please contact Merry to see what she has for sale). You can also send me a message if you see a painting you would like a price for. I will be selling my paintings at all gallery shows too, so follow me on socials to be updated on upcoming shows. My next local show will be March 4th-April 5th at the Norman Brown Gallery in Dallas.

Do you need an intern?

Not at this time, thank you. All of my work is handmade and original to me.

How can I help support you?

Any love you can give me through social media helps! Thank you ahead for any shares, reviews, and shoutouts.

I was really happy working with you and wondered if I could send you a tip.

Who doesn't love tips? That is unnecessary, but if you feel moved to send me a tip, you can use Venmo @amytwomeystudio Thank you!

I just placed my order for a product and wondered how long it would take to receive it.

I am not Amazon prime and will be hand packing and shipping it to you myself in between working on my art and ask that you contact me if you have not received it after 10 days. I do my best to get it out the next day.

If I am out of town, I will do my best to let you know in advance.

What is your cancelation policy for rescheduling or canceling photo sessions?

Please note that you will be responsible for 100% of your session fee if you miss an appointment or cancel without 24 hours notice. Please do your best to notify me in advance if you are unable to attend your appointment, and I will gladly find time to reschedule. All full payments are due 10 days prior to your appointment. There will also be a $150 rescheduling fee if you cancel or reschedule within 7 days of your booked date. It is not guaranteed that I can fill that spot on short notice, and therefore have lost a potential client.  I am also pretty booked out, and if you reschedule we may be looking at a date months away.  I will do my best to find the soonest date available for you. If you cancel within 10 days of your session, and do not want to reschedule then you will receive 1/2 of your session fee back. Anything canceled under 10 days of the session date will need to be rescheduled, no amount of session fee will be returned to client for cancelation. Thank you for understanding and respecting this policy and my time.

I just had my photo session, how long will it take to get my gallery emailed to me?

I tell my clients to expect a 2-6 week turn around time to view the online proofing gallery. The gallery is then live for 90 days after your receive your email from ShootProof. Timing depends on the time of year, and just how busy I am or how late I am staying up at night. I try to shoot, and knock out the session as fast as I can so I do not have a backlog of sessions to edit all at once. Usually I have 3-4 sessions in front of my current client. Please be patient, and know I have not forgotten about you! My goal is to get you your gallery as fast as I can. The post production process is time consuming as each image is being customized and worked on in Lightroom by me(and I am only one person).

**Amy Twomey is not responsible for stolen packages; refunds will not be given. Please post a secure location for shipping at checkout. If for any reason, you are unhappy with your purchase, I will offer a full refund minus the shipping within seven days of receiving the product. No exceptions after that. Thank you for understanding.

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